Shipping policy
Effective Date: 4 March 2026
Order Tracking and Delivery
All purchases are subject to bank authorization before processing. Only authorized purchases will be processed and shipped.
We aim to provide the most accurate delivery time for your convenience. Once your order is shipped, our courier will contact you to arrange a suitable delivery time. The courier will make up to two additional delivery attempts if the first attempt fails.
For the latest delivery updates, refer to the tracking information provided in your email or message confirmation. Use the tracking number to check your package status online.
Order Processing Time
Orders are processed and prepared within 1-5 business days from order confirmation, except during peak periods or official holidays when delays may occur.
Delivery Times
- Delivery in United Arab Emirates typically takes 3-5 working days.
- Shipping to other countries typically takes 4-6 working days
The dates provided are estimates and may be subject to change.
Shipping Consideraations
Delivery times are not guaranteed due to factors beyond our control such as carriers or weather conditions.
International Shipping orders may affect by customs procedures in the destination country.
During peak holiday seasons, such as Eid Al-Fitr, Eid Al-Adha, Hijri New Year, National Day, and other festive occasions, shipments may require additional processing time. Please plan accordingly when placing your orders.
Shipping Fees and Additional Costs
Shipping fees are calculated based on the product weight and customer location and are clearly displayed at checkout. The customer is responsible for any additional charges such as taxes, customs duties, or government fees imposed in the destination country. Joebati is not liable for any delays or extra costs resulting from customs procedures or local laws.
Legal Notice
Joebati Clothes Textiles and Gifts E-Trading reserves the right to amend this Shipping Policy at any time without prior notice. Updated versions will be posted on the website and become effective immediately upon publication.
Contact and Support
For any inquiries or complaints related to shipping or delivery, please contact us at: Info@joebati.com. We will work to resolve any issues as quickly as possible.